Customer Service Representative Turkish & Bulgarian

Are you customer-focused, detail-oriented and comfortable operating in an international environment? Do you enjoy balancing customer needs, commercial objectives and operational processes? Are you fluent in English, Turkish and Bulgarian? This role as Customer Service Representative in Antwerp could be an excellent next step for you! 

In this position, you take ownership of customer interactions, spot opportunities for improvement and translate ideas into concrete actions. You play a key role in ensuring smooth service delivery for customers across multiple countries. 

Your responsibilities:

• You act as the primary contact for Turkish and Bulgarian customers handling questions, resolving issues and ensuring a thorough follow-up.
• You contribute to continuous service improvement by gathering customer feedback and identifying inefficiencies in existing processes. 
• You explain procedures, workflows and expectations clearly to customers to create transparency and trust. 
• You support the financial flow by following up on payments, answering invoice-related questions and coordinating tax-related topics with the credit team. 
• You manage multiple priorities simultaneously and remain organized in a fast-paces, detail-driven environment. 

• You are fluent in English, Turkish and Bulgarian (spoken and written).
• You have experience in a customer-oriented role. 
• You work in a structured and accurate way and like to stay one step ahead. 
• You remain level-headed under pressure and approach challenges pragmatically. 
• You are comfortable working independently and taking ownership of your tasks. 
• You are naturally proactive, curious and driven bij service excellence. 

What can you expect? 

• A competitive salary package, starting from €3600 gross per month. 
• Meal vouchers of €8
• Eco vouchers
• Commuting allowance
• 24 days supplementary annual leave
• A stable temporary assignment for several months. 
• A professional, international working environment with clear processes and support. 

Interested? Apply quickly via the link below or send your CV to geel@unique.be. Our consultants will contact you within two working days. See you soon!